All too often I hear complaints from my friends in the legal world that their current software vendor is not listening to them. There have been no product enhancements in years, the vendor just does not understand the firm’s workflow, and the annual subscription costs just keep going up. And that’s not the worst of it. What happens when a […]
Tag Archives: docketing
Multi-Year Docketing Software Contracts: Who Really Benefits?
For many years, software companies have traditionally offered their clients multi-year contracts. It is no different for docketing software providers. There are many advantages to signing a contract that locks you in for several years. However, there are also disadvantages and red flags that you need to know before signing. So let’s take a look at the […]
Business Intelligence: How Can a Docketing Professional Contribute?
One of the reasons the National Docketing Association was formed was to increase the visibility of the profession of docketing. In a nutshell, that means firms should acknowledge that this group of people is as significant to the firm’s bottom line as are the attorneys, paralegals, and secretaries. In addition to being critical to risk […]
From Docketing to Sales Professional: Why I Made the Move
For almost 30 years, I worked for law firms supporting attorneys with everything from delivering courtesy copies to judges’ chambers as a mailroom clerk to providing procedural and rules based advice as a quasi-attorney. I ended my docketing career at the top, as the national director of docketing at the world’s largest law firm and […]
